NURSES BUILDING NURSES FOR SUCCESS
NCLEX Prep, Orientation, CE & Certification
NURSES BUILDING NURSES FOR SUCCESS
Dr. Louise Jakubik is the Chief Executive and Learning Officer of Nurse Builders, a nursing education company that builds and develops nurses and nursing organizations across the life span from novice to expert. As a seasoned expert in pediatric nursing and nursing education, she is both a frequent speaker, and widely published in both of these specialties. Notably, she is among only 5 nurses in the world who hold both the credentials Certified Speaker Professional (CSP) from the National Speakers Association (NSA) and Fellow of the American Academy of Nursing (FAAN), the highest international recognition for professional speakers and for those demonstrating an extraordinary impact to improve health and healthcare, respectively. When Louise isn’t working, she loves running, floating in her pool, and time with her family.
Dr. Melissa Cole is both a clinician and an educator. She has been a registered nurse for over 37 years and an adult geriatric nurse practitioner for over 9 years. Her current experiences include as a nurse educator for a graduate nursing program and as a telehealth nurse practitioner. Throughout her nursing career, she has worked in labor and delivery, high-risk obstetrics, pediatrics, emergency room, surgery, telemetry, diabetes management, public health, hospice, and home health care. Her current passion and expertise are in caring for the elderly and disabled populations in both inpatient and outpatient settings, specifically those suffering from health inequities and social determinants of health. Melissa serves as an authority on the gerontologic certification exam. In her spare time, she cherishes her time with her grandchildren and camping with her husband.
Patti is a dedicated Project Manager at Nurse Builders. With a focus on continuing education, certification, publications, and website management, she plays a crucial role in ensuring smooth operations across multiple initiatives. Supporting the CEO and Founder, Louise Jakubik, is also an important aspect of her role, providing strategic assistance and contributing to the company’s vision. With her deep passion for being organized, streamlining projects, and making processes more efficient, she’s always looking for ways to improve workflows and create more effective systems. She is proud to contribute to the betterment of the nursing community through her work. Outside of her professional life, Patti is a proud parent of three children and has been happily married for 26 years. She loves being active in various sports including sand volleyball, golf, and bowling.
Lindsay is a dedicated Senior Customer Service Associate at Nurse Builders. She oversees the entire online library, with a focus on customer service and satisfaction. Lindsay also oversees product inventory, tracking, & distribution. Supporting the work of the Education team, Lindsay has recently started contributing by quality checking all new e-course videos and helping to maintain our LMS e-course platform. With a commitment to customer satisfaction, Lindsay strives to maintain excellent customer service through interacting directly with customers. Her daily focus is addressing customer inquiries and maintaining positive customer relationships. When Lindsay is not working, she enjoys spending time with her husband, two young daughters, & her dachshund Coco. She loves taking family vacations and creating everlasting memories with her loved ones.
Shana partners with client teams to deliver smooth onboarding, effective training, and steady adoption of learning solutions, building true customer success partnerships over time. She has advised companies as a freelance sales, marketing, and client success strategist, serving as primary client contact, managing CRMs and customer journeys, and coordinating cross-functional projects across time zones. Shana is bilingual in English and Spanish and draws on an extensive technology background to keep workflows simple and outcomes clear. Outside of work, Shana enjoys time with her family, loves Pilates and traveling, and is happily obsessed with her pets, Miztli the cat and Xoco the dog.
Laura works as a project manager overseeing various Sales and Marketing initiatives at Nurse Builders. Her focus is to provide structure and process to support leads as they move through the sales pipeline. She is always looking for new ideas on how to best leverage business growth opportunities, as well as ensuring current clients achieve the highest level of customer satisfaction. Outside of work, Laura is married with two children. You will often find her sitting in the stands cheering on her kids at various sporting events.
Kelsey Castro is a Support Specialist and Project Manager with Nurse Builders, where she plays a key role in delivering client support through technology solutions, training, and data analysis. With a background in statistics and a degree from The George Washington University, she combines technical expertise with a detail-oriented approach to help client leverage tools and data to achieve meaningful results in their professional development. When she’s not working, Kelsey runs an animal rescue outside of Houston, Texas.
Joyce LeBeau is a versatile and reliable administrative professional with a strong foundation in customer service, logistics, and business operations. Her career began in hairstyling, evolved into logistics management and trucking, and now includes running her own small business. This diverse background gives her a unique edge in organization, communication, and problem-solving.
Joyce thrives in fast-paced environments and is known for her professionalism, adaptability, and warm demeanor. As an administrative assistant, she brings efficiency, clarity, and a can-do attitude to every task—whether coordinating schedules, managing communications, or supporting team goals.
In addition to our outstanding internal team, Nurse Builders thrives because of the dedication of our exceptional external faculty of nurses. Their commitment to both nursing excellence and education, along with the expertise and experience they generously share, enriches every product, program, and initiative we deliver. Nurse Builders is deeply grateful for the invaluable contributions.
